Warranty Information

We Proudly Offer a One Year Limited Warranty on Cold Weather Products and Slippers 


isotoner cold weather products are constructed with the finest materials to ensure a consistently high level of quality. If this product does not perform due to a defect in materials or workmanship, we will replace it with a similar product of equal value for a period up to one year. The warranty does not cover normal wear and tear of items.


How to exercise your cold weather product and slippers warranty:

1. Return the slippers or cold weather item along with an explanation of the product defect and $5.00 (per product) for partial postage and handling to:

Attn: Warranty Department
9655 International Blvd.
Cincinnati, Ohio 45246-5658
2. In order to process your warranty quickly please include the following information with the shipment:

- Your name
- Return address
- Phone number
- Email address (only to be used for warranty purposes)
- If including a check please make payable to isotoner

Allow 2 to 6 weeks for return. 

PLEASE NOTE - We do not honor warranties on isotoner products sold outside of the United States or Canada. Please contact our customer care department if you have any questions or concerns.